Contact
Email cichonmail@gmail.com. Include your app and iOS versions and describe the issue. Do not send passwords, sign-in codes, card numbers or medical records.
Premium and restoring purchases
Sign in to the HealthMe account used for the purchase. Open the Premium offer from your profile and choose Restore Purchases. A purchase is linked to the HealthMe account and the Apple account used to pay. Contact us if access is not restored.
Cancelling subscriptions and refunds
Cancel your subscription in your Apple account settings under Subscriptions. Deleting HealthMe or your in-app account does not cancel Apple billing. Apple handles App Store payment refunds; you can request one at reportaproblem.apple.com. You can also send a complaint directly to us.
Deleting your account and data
In the app, go to Profile → Delete account. If you cannot access the app, email cichonmail@gmail.com to request deletion. We verify identity only as needed to protect the account. We do not ask for your password.
Nutrition information
Recipes and plans are inspiration, not medical advice or individual care from a dietitian. Nutrition values are estimates and dish images are AI-generated. Always check ingredients and allergens.